Privacy Policy
Last updated: November 13, 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us. This includes:
- Account information (name, email, password)
- Project and file data you upload
- Time tracking and invoicing data
- Payment information (processed securely by our payment partners)
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Data Storage and Security
Your data is stored securely using Supabase (PostgreSQL database) with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our platform (Supabase, Vercel, payment processors)
- Law enforcement when required by law
- Other parties with your consent
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect usage information and improve your experience. You can control cookies through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: privacy@proofflow.co